Tourism is among the highest growing sectors in Indonesia, with international tourists’ arrival of 14.4 million in 2018 and tourism being the top five export earners for the country. Despite the positive growth, tourism is also a highly volatile industry, easily affected by safety, security and health issues and natural disasters. Being one of the world’s most vulnerable countries to hazards, an approach to tourism disaster management is needed to help the affected tourists, tourism industry and communities whose livelihoods depend on tourism to cope with the disasters and its social amplifications. This study which focuses on urban tourism, aims to identify possible tourism disasters in urban areas and develop an approach for disaster management planning which considers the risks in urban tourism, the disaster process and how the interactions of information, organizations and systems can be facilitated and mediated by spatial information in the event and aftermath of disasters. The study uses literature based research methodology in which it uses other study as the data. A framework of urban tourism crises and disaster management that is developed from this study will be discussed further with stakeholders through action research in future study