APA Style

Roberts, Harry V, Bernald F. Sergesketter. (1993). Quality is Personal: A foundation For Total Quality Management . New York: The Free Press.

Chicago Style

Roberts, Harry V, Bernald F. Sergesketter. Quality is Personal: A foundation For Total Quality Management. New York: The Free Press, 1993. Textbook.

MLA Style

Roberts, Harry V, Bernald F. Sergesketter. Quality is Personal: A foundation For Total Quality Management. New York: The Free Press, 1993. Textbook.

Turabian Style

Roberts, Harry V, Bernald F. Sergesketter. Quality is Personal: A foundation For Total Quality Management. New York: The Free Press, 1993. Textbook.